We created a stable flow of applications from the Internet and a sales system, increasing revenue by 14 times
Client:
Cash Register Equipment Center Hashdesk
Country:
RussiaProfessional field:
Retail trade
About the client
- The main activity was the sale and maintenance of cash register equipment
- The business existed only offline
- The company was known only within the region
Tasks:
- To start operating online
- To organize remote sales in 40 cities
- To bring business to the capital city
Solution
We developed a website that meets user requests as much as possible
We described the logic of the communication building process and objections processing in the sales department regulations
We have developed a wide range of selling presentation materials
We conducted webinars to strengthen trust in the company and warm up interest
Results
- We reached the planned sales figures one month ahead of schedule in the third month of collaboration with our client
- After a year of collaboration, the share of orders based on recommendations amounted to more than 15%, indicating high customer loyalty and increased brand knowledge among the target audience
- The purchasing volume increased. At the end of the first year of work, we connected two more specialists to lead processing from the site since there were lots of them. We conducted training according to previously developed regulations and took the work of new employees under control